Level 2 program supports career change from corporate world to caring

After working in corporate jobs for over 30 years, Joy Crampton has found confidence in her new role as a carer after studying a New Zealand Certificate in Health and Wellbeing (Level 2) with NZTC.

“This program has given me confidence and valuable skills so I can assist and empower my clients to be the best they can be,” said Joy.

“It covers such an interesting and diverse set of skills that you need as a carer. It has enabled me to improve on techniques so I can validate, support and advocate for my clients.”

Joy was first introduced to the health and wellbeing sector when she began working as an office administrator in a local community-based hospital. It was here that her caring qualities truly started to shine, inspiring a colleague to suggest that she change roles to become a healthcare assistant.

“I was working in an administration role, however I kept neglecting my office duties to comfort elderly or unwell clients in the waiting room. One of my fellow staff members said ‘you should be a carer, you have the empathy and compassion for it’.”

“With the support of management I changed roles and after several months my employer encouraged me to recognise my progress by gaining qualifications through NZTC.”

Joy enjoyed studying through NZTC’s blended learning mode, which enabled her to study online at a time and place that suited her while also gaining practical experience in her workplace.

“I found the online course really handy as I could make time around my work and home commitments to get my study done,” she said.

Joy describes studying with NZTC as a ‘rewarding experience’ which has enabled her to better understand, support and communicate with her clients.

“One thing I’ve learnt is to focus on what my client can do, and not what they can’t do. This has helped me to refocus my clients and I have observed them become happier and more confident.”

“I would recommend the NZTC Health and Wellbeing programs to anyone considering or already involved in caring for others in your community.”