Level 4 graduate and Healthcare Assistant, Elaine Medillo, thrives on improving the quality of life of her residents.

Name: Elaine Medillo

Qualification: New Zealand Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4)

As a former registered nurse in the Philippines, Elaine Medillo, has always had a passion for caring and was determined to continue working in healthcare after moving to New Zealand.

“Growing up it was always embedded in me how fulfilling it is to help others, especially those who are in need. I’ve always had that desire to make a difference in someone else’s life, and so, a career in healthcare was a perfect fit.”

Currently working as a Healthcare Assistant in a rest home dementia unit, she says her biggest inspiration for her career choice is her mum.

“My mother managed to raise three children as a single parent and gave us a comfortable life, but sacrificed so much of hers. I want to look after her when she’s sick or when she gets really old.”

Whilst on maternity leave with her third child, Medillo decided it was the ideal time to pursue NZTC’s New Zealand Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4) after it came highly recommended by a friend and colleagues.

“I found it very convenient that as a mother with young kids, I could study flexibly while receiving the best support from IT Help, lecturers and Pastoral Support.

“The modules were presented very well with good visuals and easy to understand lessons that were backed up with relevant articles and videos. I particularly loved the interactive parts of the module and my assessments were always marked promptly.”

Working mainly night shifts in her role and dealing with residents’ complex needs, she feels her studies have equipped her with the knowledge and skills to work independently and handle emergencies efficiently.

“NZTC’s program helped me deepen my understanding about my role as Healthcare Assistant and how I can contribute to improving the quality of life of our residents who suffer from dementia.

“It also taught me to get to know myself more so I can work on any issues that may arise in terms of cultural diversity, and it broadened my knowledge and understanding in handling challenging behaviours.”

She shares her favourite part of her role is simply listening to the residents – learning about their life before dementia and hearing their colourful stories.

“It just humbles me so much knowing that I will also grow old one day and that I only hope to be treated and cared for with dignity and respect.

“Working as a Healthcare Assistant in aged care really helps me cherish even more the things that really matter in life, and that’s having good relationships with your family, friends and other people, over material things.”