Crystal Magee

Crystal Magee
Being a healthcare assistant is a constant reminder of the important things in life for NZTC Level 4 graduate Crystal Magee.



Name: Crystal Magee

Qualification: New Zealand Certificate in Health and Wellbeing (Advanced Support) (Level 4)

What inspired you to pursue a career as a healthcare assistant?
I’ve always loved helping and caring for people – I just didn’t know which career to place that passion into. I was particularly drawn to working with the elderly, as I wanted to help them feel seen and heard, as they are too often overlooked, dismissed, and forgotten about.

What is your current role?
I’m a healthcare assistant in a community hospital that includes GP, geriatric, and palliative care. My job includes a wide range of responsibilities such as: personal care; emptying and changing catheter and colostomy bags; feeding clients; making beds; administering medication; taking vitals; plugging in feeding tubes; supporting the family and friends of clients; end of life care; and making sure clients who have passed away are presentable before their loved ones arrive.

What made you enrol in NZTC’s New Zealand Certificate in Health and Wellbeing (Advanced Support) (Level 4)?
I wanted to upskill because I wanted the knowledge and skills to be able to provide the best care possible, so I asked my manager about enrolling me in the Level 4.

What do you enjoy most about your role?
Being a healthcare assistant constantly reminds me of what really matters in life – people, to live in the present, to enjoy the day as if it were my last, and to live a life of kindness. I love caring for people – it’s what makes my soul sing.

What have been some highlights of your career so far?
Finally finding the area I want to specialise in – palliative care. Travelling to England for a short-term healthcare assistant job and having the honour of being with clients when they take their last breath.

What has been your experience studying with NZTC?
Support from NZTC is just an email, online forum post, or phone call away and the staff are so helpful and encouraging. I would never have imagined feeling this supported in distance learning. I’ve had a great experience and I’ve really enjoyed getting to know my fellow students in online discussions. NZTC has really mastered the art of an online ‘classroom’, with all the help, support and information needed to succeed.