New Zealand Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4)

It is widely known that the foundation of safe and high-quality care is found in effective teamwork and collaboration. This course provides an understanding of the different roles that contribute to client care, prompts students to recognise and respect the expertise that each role brings, and places a focus on working collaboratively with these roles, along with the client and their whānau, to achieve positive health outcomes.

There is an increased expectation of advanced Healthcare Assistants to make valuable contributions to improve workplace environments. This course provides the theoretical components of initiating, implementing and contributing towards positive workplace changes. These changes could enhance client outcomes, daily operations and processes, and/or staff knowledge and skills. Students will reflect on their current workplace environments and identify areas which could be improved upon within their scope of practice, and consider which strategies to apply.

This course identifies four underpinning principles of person-centred care and how they apply within the context of basic care tasks. Students will extend these principles into the context of personal-care planning and goal setting. The process of personal-care planning will be explored and students will be able to discuss the benefits of this to clients’ and their whānau.

This course explores the causes and effects of a variety of complex health conditions and how to monitor and respond to indicators of change in a client’s health status. It contains a heavy clinical focus, teaching students the importance and skills of clinical observations, and a variety of strategies to support and meet the needs of client’s living with a complex health condition.

For a Healthcare Assistant to truly embody a person-centred approach to care, it is essential to prioritise listening and responding to clients. This course explores the importance of advocacy and empowerment, as well as the possible implications of not promoting these principles in practice. Implications may include decreased self-esteem and independence, uncertainty, stigmatisation and marginalisation, and clients feeling isolated, uninformed and unable to contribute towards their own care plan.

This course places a focus on the responsibilities of a Healthcare Assistant to support, protect and provide a platform for client’s voices to be heard, and identifies strategies to facilitate this.

Our understanding of another’s health status, how healthcare is delivered and how we care is often influenced by our own beliefs around health and illness. An important aspect of this is bound in our personal values and belief systems. In order to understand how to effectively and safely support others in culturally diverse environments, this course explores ways to ensure students’ work is culturally responsive and safe.

Healthcare delivery in New Zealand is focused on the principles of The Treaty of Waitangi / Te Tiriti o Waitangi to ensure the needs of Māori are fully responded to. In this course, students will advance their learning(s) about the Treaty / Te Tiriti and Māori values to ensure that they can be responsive to these requirements.

This course enables students to advance their role as a Healthcare Assistant, to ensure they can work safely within a diverse New Zealand healthcare environment

Whether a new Healthcare Assistant or one who is in a position of seniority, there is a responsibility to continually lead oneself and others towards improved outcomes. This course identifies the principles, qualities and value of effective peer and self-leadership. The concepts of buddying, mentoring and coaching are explored, along with strategies to undertake these roles successfully.

This course establishes the Healthcare Assistant’s role in managing potential and actual risks in a healthcare setting. Students will be able to recognise high risk situations and have a variety of strategies to draw upon to ensure the situations are managed appropriately, ethically and within the boundaries of their role.

This course gives advanced Healthcare Assistants an introduction to common medications used in an aged care setting and their associated side effects. Most importantly, this course explores care interventions in response to these side effects (actual or potential) to either prevent, resolve or mitigate any of these additional symptoms.

This course explores advanced and holistic person-centred care approaches to meet the needs of clients with more complex health conditions in the health and wellbeing sector. It seeks to provide you with practical experience, extending your ability to apply theory to practice, and further contributing to your development in being a highly valued, skilled and advanced healthcare professional.